Privacy Policy

At Jacob Support, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access or use our virtual assistant services.

1. Information We Collect
We may collect the following types of information:

Personal Information: When you contact us, request services, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and any other information you provide.
Usage Information: We may collect data about your interaction with our website or services, including IP addresses, browser type, device information, and activity logs.

2. How We Use Your Information
The information we collect is used to:

Provide you with personalized virtual assistant services.
Respond to inquiries and requests.
Improve our services and website functionality.
Send promotional emails, newsletters, or other marketing communications (if you have opted-in).

3. Sharing of Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted partners or service providers who assist us in delivering our services, under strict confidentiality agreements.

4. Data Security
We implement industry-standard security measures to protect your personal information. However, please note that no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies
We use cookies and similar tracking technologies to enhance user experience on our website. These cookies help us analyze web traffic and improve the quality of our services. You may disable cookies in your browser settings, though this may affect your user experience.

6. Third-Party Links
Our website may contain links to external sites that are not operated by us. We are not responsible for the content or privacy practices of these third-party websites.

7. Your Rights
You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications.
Request that we restrict or cease processing your data (subject to applicable laws).

8. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

9. Contact Us
If you have any questions or concerns about our Privacy Policy or data handling practices, please contact us at:
[email protected]