Terms and Conditions - Jacob Support

These Terms and Conditions govern your use of the services provided by Jacob Support. By accessing or using our virtual assistant services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Services Provided
Jacob Support offers a range of virtual assistant services, including but not limited to scheduling, email management, administrative tasks, and customer support services.

2. Service Agreement
By engaging our services, you agree to the following:

You will provide accurate and complete information required to perform our services.
You will cooperate and communicate promptly with our team to ensure smooth and efficient service delivery.
You understand that we are not responsible for any issues arising from incomplete, inaccurate, or outdated information you provide.

3. Fees and Payment

The fees for our services will be agreed upon in advance and are outlined in a separate agreement or contract.
Payments for services are due according to the terms set forth in the agreement.
We reserve the right to suspend or terminate services if payments are not made in a timely manner.

4. Confidentiality
We value your privacy and confidentiality. All personal and business information you provide will be kept confidential and will not be shared with third parties unless required by law or for service fulfillment purposes with your consent.

5. User Responsibilities
You are responsible for:

Providing accurate and up-to-date information.
Maintaining the security of any accounts or data provided to us.
Complying with all applicable laws and regulations when using our services.

6. Termination of Services
Either party may terminate the agreement at any time with written notice. Upon termination, you are required to pay any outstanding fees for services provided up until the termination date.

7. Limitation of Liability
Jacob Support will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for services in the preceding month.

8. Intellectual Property
Any intellectual property (such as content, designs, software, or materials) provided by us as part of our services remains the property of Jacob Support unless otherwise agreed in writing.

9. No Warranties
We provide our services “as is” without any warranties, express or implied. We do not guarantee uninterrupted, error-free, or secure access to our services.

10. Changes to Terms and Conditions
We reserve the right to update or change these Terms at any time. Any changes will be effective immediately upon posting to our website, and the updated Terms will replace any previous versions.

11. Governing Law
These Terms are governed by the laws. Any disputes arising under these Terms shall be resolved in the competent courts

12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at: [email protected]